When you create an event on ME-Ticket, you want it to appear in the catalog as quickly as possible so ticket sales can begin. But before that happens, every event must pass a moderation review. This process helps ensure that all event information is clear, accurate, and trustworthy for users.
To help you navigate ME-Ticket’s event publishing process, here’s a simple guide to understanding the two most important statuses: “Waiting for Moderation” and “Needs Changes.”
ME-Ticket Event Status Overview
Status
Meaning
What You Should Do
Waiting for Moderation
Your event has been submitted and is now in the moderator queue for review.
Wait for approval (usually within ~12 hours). No action required unless contacted.
Posted to Catalog
Your event has passed moderation and is now visible on the website and ready for ticket sales.
Start promoting your event and monitor your dashboard.
Needs Changes
Moderators found errors or inconsistencies in your event information.
Review the comments, correct issues, and resubmit the event for moderation.
Rejected Without Changes
Resubmission was attempted without making required edits.
Make the actual corrections requested before sending it for moderation again.
What “Waiting for Moderation” Means
Right after you complete all event-creation steps, your event is automatically submitted for review.
“Waiting for moderation” means:
- Your event is in the review queue.
- Moderators are checking that everything follows ME-Ticket rules.
- All information must be accurate, clear, and relevant.
Moderation typically takes around 12 hours, but sometimes it may take slightly longer.
Once approved, your event will switch to “Posted to catalog”, and ticket sales will automatically begin. You’ll also receive an email confirmation.
What “Needs Changes” Means
If the moderator finds issues during review, the event will be returned to you with the status “Needs Changes.”
This means that something in your event:
- Is incorrect
- Is unclear
- Does not match the poster
- Does not comply with event rules
- Raises questions during verification
The moderator will always leave a comment explaining what must be corrected, and you’ll also receive an email notification.
Common Reasons for “Needs Changes”
- Poster is low-quality or the information doesn’t match the event details
- Poster has incorrect image ratio (important info is cut off)
- Poster doesn’t match event theme
- Location name is vague or unverifiable
- Too many or too few tickets for the format
- Event description is too long or too short
- Date or time conflicts with the event type
How to Fix and Resubmit Your Event
If your event gets the “Needs Changes” status:
- Go to My Events
- Click Edit Event
- Fix everything noted by the moderator
- Resubmit it for moderation
⚠️ Important:
Resubmitting without making any real changes will lead to your event being rejected again.
Even after approval, any changes you make in the future require re-moderation before they appear live.
Tips to Pass Moderation on the First Try
- Upload a sharp, high-quality poster with correct proportions
- Ensure poster information matches the text description
- Fill in the exact venue name and address
- Keep your event description clear, informative, and balanced
- Double-check time and date format
- Make sure ticket quantity matches your event’s capacity
ME-Ticket’s moderation team is there to help, not to reject. If any comment is unclear, you can always reach out to support for clarification.
ME-Ticket Is Here to Help
Creating events on ME-Ticket is fast and user-friendly, and moderation ensures your event is ready for a large audience. If you do not understand a moderator’s comment or need help correcting your event, you can always reach out to the support team. They’ll guide you step-by-step to ensure your event shines in the catalog.
Our moderators are here to assist you in correcting any errors or inconsistencies, ensuring your event attracts a large audience and leaves visitors satisfied. If you do not understand the moderator’s comment, or you need any additional instructions, feel free to contact our support team, and we'll do our best to assist you.
Frequently Asked Questions about Event Status
Moderation usually takes up to 12 hours, but during peak times it may take slightly longer.
Yes, but with the label “Waiting for moderation”, and it will not be visible in the public catalog until approved.
The system will reject your event again, and you’ll likely receive a reminder to make actual changes before resubmitting.
Yes. Any change to the event (poster, description, tickets, etc.) will trigger re-moderation before updates go live.
Absolutely. The support team can clarify the issue and guide you through making the correct adjustments.
